Password Management - What's My Password? - Client Area, cPanel, SFTP, Email, WordPress

This Knowledgebase Article will show you how to retrieve/change the following types of passwords:

  1. Client Area Portal Password: Where you manage your billing, products and services
  2. cPanel Password: Where you manage your hosting package; email, databases, files etc...
  3. SFTP Password: A secure way to login to your website dir of files. (same as cPanel Login)
  4. Email Password(s): Manage all emails under an account
  5. WordPress Admin Password: Easily reset your WordPress Login

Client Area Password Reset:
  • If you have lost your Client Area password go here - Request Password Reset
  • The system will send you an email with a link to choose a new password and login to the client area.
  • Once logged in, click on the Accounts tab, and go to Change Password.

cPanel/SFTP Password Reset:
  • Login to the Client Area (see above)
  • In the Blue Navigation Area Go to Services Tab >> My Services
  • Click on the package you need access to.
  • Click on View/Change Password in the sidbar to retrieve/change the cPanel/SFTP Password there.
(NOTE: These changes do not affect WordPress or other CMS passwords, we HIGHLY recommend you change these passwords next time you log into your CMS admin area.)

Email Password Reset:
  • Login to the Client Area (see above)
  • In the Blue Navigation Area Go to Services>> My Services
  • Click on the appropriate hosting package.
  • Select the Email Accounts Icon under Shortcuts
  • Select the email you wish to modify
Keywords: password reset, lost password, email password, lost login, client area login

WordPress Password Reset

To retrieve a WordPress password you can follow these steps:

  • Visit your WordPress sign-in page (the page from which you administrate your WordPress website). i.e. your domain name mydomainname.com/wp-admin/
  • Click the "Lost your password?" link.
  • Enter your WordPress user name and/or email address you entered when setup your user.
  • Click "Retrieve Password".
  • A new password will be sent to the e-mail you specified when registering.
  • 8 Users Found This Useful
Was this answer helpful?

Related Articles

How do I pay an invoice online?

Billing System Login: https://hostutopia.com/system/ If you do not know your password visit the...

How to login to cPanel

The easiest way to login to cPanel is through the Client AreaIf you don't know your Client Area...

How to Set the PHP Version per Folder?

Do you have a single domain or wish to use a different PHP version per folder? Do you have an...

How to Change cPanel Style/Theme?

Switching over to another cPanel theme with a different style is easy and there are two ways to...

cPanel Video Tutorials

cPanel Video Tutorials to help you fully manage your website, email, and databases...How to add a...