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downloadDue to an increase in the number of attacks we have been seeing on websites via FTP (File Transfer Protocol) services, we will be locking down FTP access in favor of a secure form of FTP (SFTP) effective: 11 September 2013.

(NOTE:  These changes do NOT affect WordPress, Drupal,  Joomla, or any user of an Online Content Manager)

What exactly does this mean? 

  • FTP is a standard protocol used to transfer files from one host to another. If you update your website via a web editor such as Contribute, Expression, GoLive, Dreamweaver, or Front Page, you use FTP when you are publishing your updates to the server. There are also FTP applications which allow you to connect directly to the server and perform real time, live updates.
  • Unfortunately, FTP has been a common attack point for years, with some Windows viruses targeting connections and saved bookmarks to hijack usernames and passwords. Unlike FTP, SFTP encrypts your connection to the server and ensures your login details cannot be intercepted by a virus or malicious attacker. 

 

What you need to change:

  • You can use the same login details (server, username, and password). Depending on the application you use, you will need to update its server connection details with the following info: your connection type will need to change from FTP to SFTP and the  connection port will need to change to Port 2900.
  • Many popular FTP clients support SFTP. If your preferred FTP program does not support SFTP, we recommend FileZilla (filezilla-project.org) and CyberDuck (cyberduck.ch) as free options.
  • If you are using an older FTP application which does not support SFTP, you may wish to consider an upgrade or switching to one of the above recommendations. If you are unable to use an SFTP client for any reason, we can allow FTP access by whitelisting your IP address. Please

 

  • If you are using an older FTP application which does not support SFTP, you may wish to consider an upgrade or switching to one of the above recommendations. If you are unable to use an SFTP client for any reason, we can allow FTP access by whitelisting your IP address. Please visit https://hostutopia.com/support/ and contact our support team by phone, chat, or email (support/@/hostutopia.com).

(NOTE:  These changes do NOT affect WordPress, Drupal,  Joomla, or any user of an Online Content Manager)

Thank you for your continued business!

HostUtopia Support Team

HostUtopia Web Hosting